OpsGenie Classroom Training and Certification
Course Overview
- Course Rating 4.5/5
Overview
Atlassian OpsGenie is an incident management platform for monitoring critical alerts.
refer: Atlassian
OpsGenie Corporate training (online or onsite) is aimed at DevOps engineers who wish to use Atlassian OpsGenie to monitor critical alerts and handle incidents with quick response times..
Devops corporate training and certification oriented remote program aims to upskill you with OpsGenie Configuration, Incident Management, Alert Management, Integration Proficiency, Operational Efficiency
Currently due to Covid19 outbreak, the course is available remote and however it can also be accessed online via your nearby Prog360 centre based on local availability.
Course Prerequisites
• Basic Understanding of IT Operations: Familiarity with IT operations and incident management concepts. • Experience with Monitoring Tools: Prior experience with monitoring and alerting tools (helpful but not mandatory).
Course Content
- Overview of OpsGenie
- Introduction to OpsGenie and its role in incident management.
- Key features and benefits of OpsGenie.
- OpsGenie User Interface
- Navigating the OpsGenie dashboard.
- Understanding the main components and layout.
- User and Team Management
- Creating and managing user accounts.
- Setting up teams and roles within OpsGenie.
- Alert Configuration
- Understanding alert policies and rules.
- Creating and configuring alerts.
- Managing alert priorities and classifications.
- Notification Management
- Configuring notification rules and channels.
- Setting up notification policies for users and teams.
- Escalation Policies and Schedules
- Setting up and managing escalation policies.
- Configuring on-call schedules and rotations.
- Best practices for escalation management.
- Incident Management with OpsGenie
- Creating and managing incidents.
- Understanding incident workflows and processes.
- Best practices for incident response and resolution.
- Integrating OpsGenie with Monitoring Tools
- Overview of supported integrations
- Configuring integrations with monitoring tools.
- Using OpsGenie APIs for custom integrations.
- Reporting and Analytics
- Understanding OpsGenie’s reporting capabilities.
- Creating and customizing reports.
- Analyzing incident and alert data for insights.
- OpsGenie Best Practices
- Best practices for configuring and using OpsGenie.
- Common pitfalls and how to avoid them.
- Course Recap and Q&A Session
- Summary of key concepts and techniques.
- Open floor for questions and discussion.
- Feedback and next steps.
- Comprehensive course and reference materials.
- Access to sample configurations and integration examples.
- Real-world examples and case studies for hands-on learning.
Introduction to OpsGenie and Basic Configuration
Advanced Configuration, Integration, and Best Practices
Training Materials:
Hands-On Labs: 70% of the training will involve practical exercises and project work.
Certificate of Completion: Participants who attend all sessions and successfully complete the course assessments will receive a Prog360 Certificate of Completion for the Training Program.
Atlassian OpsGenie Certifications
Atlassian OpsGenie course delivery involves case studies, examples, discussions and exercises to enhance the learning experience.
At the end of the training the participants will be awarded Course Completion Certificates on Atlassian OpsGenie.
Post Course Evaluation
You may chose to enroll for a post course evaluation to analyse your knowledge metrics. The post course evaluation would cover the topics related to the training delivered over the period of the complete session, like:
- OpsGenie Overview and Features
- User and Team Management
- Alert and Notification Management
- Escalation Policies and On-Call Schedules:.
- Incident Management
- Integrations
- Reporting and Analytics
- OpsGenie Best Practices
- Gain a comprehensive understanding of OpsGenie and its features.
- Learn to configure and manage alerts and notifications.
- Develop skills to integrate OpsGenie with various monitoring tools.
- Understand best practices for incident management and response.
- Be able to use OpsGenie to improve IT operations and minimize downtime.
Upon completing the OpsGenie Training course, participants will:
Atlassian OpsGenie Corporate Training
Prog360 offers on-demand corporate learning and development solutions around Devops that can be delivered both onsite and remote (based on availability). With Prog360, you can train your employees with our 360 Approach which not only enhance professional skills but also improvise inter-personal development. Please feel free to inquire further. We are open to discuss your requirement to provide you more customized solution specific to your needs. We will evaluate the skillset, analyze the business requirement and post that provide customized training solutions as per your business needs. Our corporate team for Devops training is based across the globe hence you can reach us nearby your region as well. For general training inquiries you can contact us at training@prog360.com.
Atlassian OpsGenie Consultation
If you have already up-skilled your team and have started implementing Devops, but are still facing challenges, Prog360 can still help you. Our SMEs can get on a call with you to understand the situation and provide you a plan involving the next steps covering both audit and implementation based on your problem statement. Our corporate team for Devops consultation is based across the globe hence you can reach us nearby your region as well. For general consultation inquiries you can contact us at consult@prog360.com . For more nearby inquiries you can reach your nearby team.
South East Asia and Oceania
Oceania: Melbourne, Australia: 152 Elizabeth St,Melbourne,VIC,Melbourne,
Corporate Training: training.au@prog360.com
Consulting Services: consult.au@prog360.com
South East Asia: Singapore: 5, Temasek Boulevard, Singapore, Central Region, 03898, Singapore
Corporate Training: training.sg@prog360.com
Consulting Services: consult.sg@prog360.com
Contact Number :- +61 3 9015 4952
South Asia and Middle East
South Asia: Bengaluru, India: No. 78, Next to KR Puram Tin Factory, Old Madras Road, Bangalore – Mahadevapura, Bengaluru, Karnataka, 560016
Corporate Training: training.southasia@prog360.com
Consulting Services: consult.southasia@prog360.com
Middle East:- Dubai, UAE: The Offices 4, One Central Dubai World Trade Center, Dubai, Dubai, 00000, UAE
Corporate Training: training.ae@prog360.com
Consulting Services: consult.ae@prog360.com
Contact Number :- +91 9810 643 989